Shipping and Exchanges
Shipping costs may vary. Please refer to the top of our home page.
With tracking number: Packages will be shipped with Canada Post. You will receive a tracking number via email, 1 to 3 days after placing your order. Shipping delays are 1 to 3 working days.
With stamp: This option is only for small packaged, but it may take longer depending on the region where it is shipped. Shipping delays are 13 working days.
Shipping in the United States
For deliveries to the USA the delivery fee is $12 and the delay is 7 working days.
We do not currently ship outside of Canada and the USA. Please contact us at firstname.lastname@example.org for special request. Nous ne livrons pas à l'extérieur du Canada ou des États-Unis présentement.
If the items are not to your liking, it is possible to get a reimbursement of Gibou products within the 15 days following the reception of the package and to exchange it (credit note) within 30 days. The items must not have been worn.
Before returning the product, you must write to us at the following address info@gibou.
Address: 9500 Meilleur #510, Montreal H2N 2B7 (QC) Canada
In case you are dissatisfied with a product, do not hesitate to contact us, your satisfaction is important to us, we will find a solution.
Questions ? Comments? please write to: email@example.com