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Maintenance and Warranty

Maintenance

Merino

Avoid washing the product. If absolutely necessary, go to a Dry Cleaners. 

Accessories

Wash the knit by hand, with cold water and lie flat to dry.

- Hat: take the pompom off before washing the product. 

- "Lousse" Scarf (2015-2016-2017): avoid hanging the product. 

Product Guarantee 

Pompoms are guaranteed for four years. If the pompom breaks, write to us at info@gibou.ca with a photo of the defect. 

In the case that you are un-satisfied with your product, do not hesitate to write to us. Your satisfaction is precious to us and we will find a solution.

Questions ? Comments ? Please write to us at info@gibou.ca